Terms of Service

Last updated: June 2026

By accessing or purchasing from GlowCharm (glowcharm.co.uk), you agree to these Terms of Service. Please read them carefully before using our website.

1. About GlowCharm

GlowCharm is an online retailer of health and wellness dietary supplements. We are not a medical provider and do not offer medical advice. Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

2. Products & Availability

All products are subject to availability. We reserve the right to discontinue products at any time. Product images are for illustrative purposes and may differ slightly from the actual product. We make every effort to display accurate product information, but occasional errors may occur.

3. Pricing & Payment

All prices are displayed in USD unless otherwise stated. GlowCharm reserves the right to change prices at any time. Payment must be made in full before orders are dispatched. We accept major credit and debit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

4. Orders

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, or product availability. You will receive an email confirmation of your order, and a separate dispatch notification when your order ships.

5. Shipping & Delivery

Please refer to our Shipping Policy for full details of delivery timeframes and costs. Estimated delivery dates are not guaranteed and may be affected by circumstances outside our control.

6. Returns & Refunds

Please refer to our Returns & Refund Policy. Our 30-Day Satisfaction Guarantee covers all products purchased from GlowCharm.

7. Health Disclaimer

GlowCharm supplements are not intended to diagnose, treat, cure, or prevent any disease. All statements about our products have not been evaluated by the Food and Drug Administration (FDA) or the UK Medicines and Healthcare products Regulatory Agency (MHRA). Consult your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition. Keep all products out of reach of children.

8. Intellectual Property

All content on glowcharm.co.uk, including text, images, logos, and product descriptions, is the property of GlowCharm and protected by copyright. Unauthorised reproduction or use is prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, GlowCharm shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our liability shall not exceed the total amount paid for the order in question.

10. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.