Standard shipping takes 5–8 business days. Express shipping (2–3 business days) is available at checkout for $9.99. Orders placed before 2 PM EST on weekdays typically ship the same day.

Yes! All orders over $75 qualify for free standard shipping. Multi-packs and bundle deals are a great way to reach the threshold while saving on per-unit cost.

Absolutely. Once your order ships, you’ll receive a confirmation email with a tracking link. You can also email hello@glowcharm.co.uk with your order number and we’ll check the status for you.

Yes, we ship internationally. International delivery takes 10–18 business days. Shipping costs are calculated at checkout based on your location. Please note that customs duties and import taxes may apply and are the responsibility of the customer.

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with any GlowCharm product, contact us within 30 days of delivery at hello@glowcharm.co.uk and we’ll arrange a full refund. We even cover return shipping for defective or incorrect items.

Email hello@glowcharm.co.uk with your order number and reason for return. We’ll send you a prepaid return label within 24 hours. Once we receive your return, your refund will be processed within 3–5 business days.

Refunds are issued within 3–5 business days of us receiving your return. Your bank or card provider may then take an additional 3–10 business days to show the credit on your statement.

All GlowCharm supplements are manufactured in FDA-registered, GMP-certified facilities. We stock products from established, reputable brands that are third-party tested for purity and potency. Always consult your healthcare provider before starting any new supplement if you have a medical condition, are pregnant, nursing, or taking prescription medication.

Most customers notice improved skin hydration and nail strength within 4–6 weeks of daily use. More significant changes to skin elasticity, hair thickness, and joint comfort are typically seen after 8–12 weeks of consistent daily supplementation.

Many of our products are designed to complement each other — for example, collagen powder pairs well with Vitamin C supplements for enhanced absorption. If you’re stacking multiple products, we recommend starting one at a time to understand how each product works for your body. When in doubt, consult your healthcare provider.

Allergen information varies by product. Always check the full ingredient label on the product page before purchasing. Most of our products are gluten-free and non-GMO. Some collagen products are derived from bovine, marine, or chicken sources — these are clearly indicated on product pages.

At checkout, enter your discount code in the “Discount code” field and click Apply. Discount codes cannot be combined. Use WELCOME10 for 10% off your first order, SAVE15BUNDLE for 15% off orders over $60, or FREESHIP75 for free shipping on orders over $75.

No, you can check out as a guest. Creating an account allows you to track orders, view your order history, and save your details for faster checkout in the future.